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Every item that you purchase from is backed by our 30 Day - 100% Satisfaction Guarantee. Everything from the basic posterhanger to a custom framed canvas transfer can be returned. Many other retailers would not allow returns of custom framed items, but here at we are happy to take back those items for a refund (less shipping), exchange or replacement to ensure your satisfaction. You can frame and buy with confidence at

If for any reason you are not 100% satisfied with your purchase, you have 30 days from the receipt to contact us and we will fix, replace or exchange any item(s) that you see fit or refund the order (less shipping), no questions asked.

If you would like to exchange an item for a different one, please indicate the item which you would like to receive on the return slip. You may also call or e-mail our helpful customer service to process a return, replacement or exchange quicker.

Please note that once an item is returned to us for a refund, we will process the item in our system and the refund will appear on your credit statement within 2-3 business days (excluding weekends).

We appreciate and thank you for your business.

For customer service or help placing an order:
(800) 581-0300
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